How artificial intelligence is revamping customer call centers

Fellow journalists who have spoken to TikTok press representatives have told me that company reps open my emails requesting comment with trepidation. One journalist said a rep told them that invariably I’ll be asking them to comment on an internal policy, a leaked document, or a new feature they didn’t even know existed yet. And…

Apple’s iPhone 15 series devices are displayed for sale at The Grove Apple retail store on release day in Los Angeles on Sept. 22, 2023. Patrick T. Fallon | AFP | Getty Images Apple supplier and lead iPhone assembler Foxconn on Friday reported a revenue drop for the final quarter of 2023 and said it…

The proposed rules cover the use of AI in systems like ChatGPT and by law enforcement.

Epic Games wins antitrust case against Google Epic Games wins antitrust lawsuit against Google 05:54 A federal court jury has decided that Google’s Android app store has been protected by anticompetitive barriers that have damaged smartphone consumers and software developers, dealing a blow to a major pillar of a technology empire. The unanimous verdict reached…

A cutting-edge tool from Open AI appears to be poorly moderated, allowing it to be abused by cyber-criminals.

Comment on this storyComment Add to your saved stories Save In late 2022, NASA kicked off its Artemis campaign by flying the Orion spacecraft, without anyone on board, in a test flight around the moon. Now, it is aiming for the surface. In the wee hours Monday morning, a spacecraft owned and operated by a…