How artificial intelligence is revamping customer call centers

Rocket and satellite maker SpaceX on Wednesday was accused by a US labor agency of unlawfully firing eight employees for circulating a letter calling founder and CEO Elon Musk a “distraction and embarrassment.” A regional official with the National Labor Relations Board issued a complaint claiming SpaceX violated the workers’ rights under federal labor law to band…

Stung by an advertiser boycott and accusations of antisemitism, Elon Musk didn’t hide his hurt feelings in an onstage interview at the New York Times’ DealBook Summit conference. “Go f— yourself,” he said to the advertisers who have fled social media platform X, formerly Twitter. Then, apparently addressing Disney Chief Executive Bob Iger in the…

OpenAI said on Monday that a New York Times lawsuit against it was “without merit” and that it supported and created opportunities for news organizations, as it waded further into a debate over the unauthorized use of published work to train artificial intelligence technologies. The Times sued OpenAI and Microsoft on Dec. 27, accusing the…

Blazers brushed up against streetwear. Miniature cameras dangled from a woman’s earrings. One man’s hoodie read: “Rendered With Love.” Envoys from two parallel planets, software and showbiz, mingled in the Cary Grant Theatre on Thursday evening as they waited for the show to begin. Some recalled tales from the Cannes Film Festival; others debated the…

From footballers to singers, this month’s AI or real quiz is sure to leaving you scratching your head! Challenge yourself to get full marks in our latest AI or real quiz and see how you do at spotting pictures that have been created using artificial intelligence. And don’t forget, do your own research to find…

This comes a few days after Twitter announced that legacy verified accounts will lose their blue checkmark starting April 1 unless they sign up for paid Twitter Blue. At the same time, Twitter is working on a way for paid subscribers to hide their blue checks, presumably because it might seem embarrassing to have one…