How artificial intelligence is revamping customer call centers

ROME—Elon Musk and Italian Prime Minister Giorgia Meloni have formed one of 2023’s more unlikely trans-Atlantic alliances. Behind their budding friendship lie common interests in political issues such as immigration and demographics, as well as in tech-sector regulation and the risks associated with artificial intelligence. Copyright ©2024 Dow Jones & Company, Inc. All Rights Reserved….

Jodi Long was caught off guard by the cage filled with cameras meant to capture images of her face and body. “I was a little freaked out because, before I walked in there, I said I don’t remember this being in my contract,” the actor said. The filmmakers needed her digital scan, Long was told,…

Apple CEO Tim Cook listens as President Joe Biden speaks during a roundtable with American and Indian business leaders in the East Room of the White House in Washington, D.C., on June 23, 2023. Anna Moneymaker | Getty Images Apple shares slid less than 1% on Friday after The New York Times reported that the…

CNN  —  Just because it’s on the internet doesn’t make it true. It seems so simple, but if everyone knew that, Facebook and Google wouldn’t have to pull bogus news sites from their advertising algorithms and people wouldn’t breathlessly share stories that claim Donald Trump is a secret lizard person or Hillary Clinton is an…

This comes a few days after Twitter announced that legacy verified accounts will lose their blue checkmark starting April 1 unless they sign up for paid Twitter Blue. At the same time, Twitter is working on a way for paid subscribers to hide their blue checks, presumably because it might seem embarrassing to have one…

Sam Altman, CEO of OpenAI, at the Hope Global Forums annual meeting in Atlanta on Dec. 11, 2023. Dustin Chambers | Bloomberg | Getty Images On Monday, OpenAI, the artificial intelligence startup behind viral chatbot ChatGPT, clapped back at The New York Times in a statement over the news outlet’s recently filed lawsuit over copyright…