Apple pays out over claims it deliberately slowed down iPhones
The tech giant is compensating US customers and faces similar allegations in the UK.
The tech giant is compensating US customers and faces similar allegations in the UK.
Warning: This graphic requires JavaScript. Please enable JavaScript for the best experience. Comment on this storyComment Add to your saved stories Save ChatGPT’s release a year ago triggered a wave of panic among educators. Now, universities are in the midst of college application season, concerned that students might use the artificial intelligence tool to forge…
The leader of a Silicon Valley-backed proposal to create a new city on a massive plot of barren California farmland insisted the project’s billionaire backers are “not at all” worried about the public outrage the secretive project has provoked. A group of elite tech investors including Marc Andreesen, Reid Hoffman and Laurene Powell Jobs, have…
Nintendo said domestic sales of Splatoon 3 hit a record in the first three days of the game being on sale. Splatoon 3 proved to be a hit in Japan, helping keep momentum for Nintendo’s ageing Switch console. Philip Fong | AFP | Getty Images Nintendo is likely to release a new Switch console this…
Up to 60,000 could be converted to tackle a shortfall in electric car charging points, the group says.
Portable X-ray equipment that can take high quality images is transforming healthcare in remote areas.
Customer service has become a huge problem in this country. Just ask … literally anyone. But why is customer service so bad? First of all, labor shortage. Especially since the pandemic, it’s hard to find people to fill these jobs. The average call-center worker quits after 18 months. Then there’s consolidation. Corporate mergers of airlines,…
How artificial intelligence is revamping customer call centers – CBS News Watch CBS News Everyone gets angry over customer service call centers – both the customers frustrated at having their complaints heard and resolved, and the employees who are on the receiving end of callers’ ire. That’s when an AI bot can step in to…
Comment on this storyComment Add to your saved stories Save In late 2022, NASA kicked off its Artemis campaign by flying the Orion spacecraft, without anyone on board, in a test flight around the moon. Now, it is aiming for the surface. In the wee hours Monday morning, a spacecraft owned and operated by a…
Cast your mind forward. It’s Nov. 8, 2028, the day after another presidential election. This one went smoothly — no claims of rampant rigging, no significant taint of skulduggery — due in large part to the defeat of deepfakes, democracy’s newest enemy. Is such a future possible? So far, neither government nor the tech industry…