How portable X-ray machines are helping remote patients
Portable X-ray equipment that can take high quality images is transforming healthcare in remote areas.
“Your call is very important to us.” Is it, really?
Customer service has become a huge problem in this country. Just ask … literally anyone. But why is customer service so bad? First of all, labor shortage. Especially since the pandemic, it’s hard to find people to fill these jobs. The average call-center worker quits after 18 months. Then there’s consolidation. Corporate mergers of airlines,…
How artificial intelligence is revamping customer call centers
How artificial intelligence is revamping customer call centers – CBS News Watch CBS News Everyone gets angry over customer service call centers – both the customers frustrated at having their complaints heard and resolved, and the employees who are on the receiving end of callers’ ire. That’s when an AI bot can step in to…
NASA and private industry aim for moon landings in 2024
Comment on this storyComment Add to your saved stories Save In late 2022, NASA kicked off its Artemis campaign by flying the Orion spacecraft, without anyone on board, in a test flight around the moon. Now, it is aiming for the surface. In the wee hours Monday morning, a spacecraft owned and operated by a…
An FAQ from the future — how we struggled and defeated deepfakes
Cast your mind forward. It’s Nov. 8, 2028, the day after another presidential election. This one went smoothly — no claims of rampant rigging, no significant taint of skulduggery — due in large part to the defeat of deepfakes, democracy’s newest enemy. Is such a future possible? So far, neither government nor the tech industry…
Nvidia’s New China Pickle: Customers Don’t Want Its Downgraded Chips
Updated Jan. 7, 2024 12:01 am ET SINGAPORE—After U.S. regulations barred Nvidia from selling its high-performance artificial-intelligence chips to China in October, the company’s engineers quickly designed a new lineup to comply with the tightened rules. The U.S. tech company may have found some wiggle room, but it faces a bigger problem: Chinese cloud companies—some…
A Better New Year’s Resolution: Make Your Passwords Secure
I recently staged a password intervention. One family member admitted to using the same password for every account. Another stored login credentials in iPhone Contacts. Both habits make accounts vulnerable to hackers. I had to step in. Copyright ©2024 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8
Out of Cloud Storage? These Are Your Options So You Don’t Overpay
Even if you’ve run out of space on Apple iCloud or Google One, you don’t always have to buy more.
The Tech to Help You Beat Your Tech Addictions
What’s the key to spending less time on your phone? Getting another phone.
Coinbase is planning a pivotal acquisition that will allow it to launch crypto derivatives in the EU
LONDON, ENGLAND – NOVEMBER 09: In this photo illustration, a flipped version of the Coinbase logo is reflected in a mobile phone screen on November 09, 2021 in London, England. The cryptocurrency exchange platform is to release its quarterly earnings today. (Photo illustration by Leon Neal/Getty Images) Leon Neal | Getty Images News | Getty…
