How artificial intelligence is revamping customer call centers

Apple shares are off to their worst-ever start to begin a year as investors fret over a series of issues plaguing the tech giant – including signs of weak iPhone demand and mounting federal antitrust scrutiny. The Cupertino, Calif.-based company’s valuation plummeted by $177 billion in market value through last Friday since the start of…

Comment on this storyComment Add to your saved stories Save The newsletter platform Substack rose to prominence with a permissive approach to online speech, attracting big-name writers who felt “canceled” by the mainstream media for their conservative or libertarian rhetoric. Criticized in December for tolerating Nazis and white supremacists on its platform, Substack doubled down,…

How video games are continuing to become more accessible for people with impaired vision.

Jailhouse phone wiretaps cited by judges in court papers obtained by BuzzFeed News show that Andrew allegedly hoped to flee to Dubai under the pretext of receiving medical treatment there. (The United Arab Emirates does not have an extradition treaty with Romania.) A Tate representative told the Daily Mail in early March that a dark…

A French start-up is ready to use an enzyme which can break down plastic on an industrial scale.

Something mysterious awaits Kevin Mills at the far end of the bowling lane, down there in the shadows. It doesn’t matter that his fingers find just the right grip on the ball. Or that he takes three careful strides on the way to a smooth throw, finishing in a classic bowler’s pose. Something is making…