How artificial intelligence is revamping customer call centers

Orange County entrepreneur Joe Kiani has just notched a startling victory in his years-long court battle against one of the most powerful companies in the world. And as a result, one of Apple’s key products may be banned from import into the United States. I recently detailed Kiani’s David-vs.-Goliath legal fight against Apple, which Kiani…

Tasha Valdez stood in front of a mannequin in a character scan room and tugged at the sleeves of the gray hoodie resting on its form. Surrounded by racks of clothing and accessories, she prepped the look for scanning by a 3-D camera. Eventually, that jacket would find itself on a bad guy trying to…

To understand the path forward in regulating social media, it’s helpful to look to a transformative technology from the previous century: the car. A car is an essential tool for getting to places we want and need to go. It’s also an exceptionally powerful one that can be dangerous if handled irresponsibly. We require education…

The ongoing divide between iPhone‘s blue text bubbles and Android‘s green ones has long been a source of frustration and humor among users. In Silicon Valley, entrepreneur Eric Migicovsky co-founded “Beeper Mini” in a converted garage, aiming to bridge the technological and social gaps between iPhone and Android users. The app allows Android users to…

A UK entrepreneur explains why his idea to build a car-sharing network like Airbnb didn’t work out.

Here’s how to avoid an app-ocalypse. Tech-sperts are warning smartphone users to delete 17 popular finance apps that have been found to be infected with malware. These digital Trojan horses have the potential to steal sensitive data from your phone, such as financial information. Known as SpyLoan apps, these problematic apps have been prevalent in…