How artificial intelligence is revamping customer call centers

After a car barreled through a red light in Long Beach this month and plowed into several pedestrians in a crosswalk, killing one, it did not take long for rumors of a terrorist attack to spread in some corners of the internet. Against the backdrop of the Israel-Hamas war, the Oct. 14 crash, which led…

Technology 01 December 2023, 4:40 am 1 minute Reuters reported that Google (GOOGL.O) has called on Britain’s antitrust regulator to take action against Microsoft (MSFT.O), claiming its business practices had left rivals at a significant disadvantage. Market Impact In 2022, Amazon Web Services (AWS) and Microsoft’s Azure had a combined 70-80% share of Britain’s public…

After more than a decade of uncontrolled experiments by internet platforms on millions of users, there is an emerging possibility that one group of users — kids — may gain some protection. A wave of court cases has an opportunity to fill a void left by the inaction of the executive and legislative branches of…

OpenAI is back in action after its leadership tumult, debuting two product and service launches on Wednesday: the GPT Store — OpenAI’s answer to the App Store, which allows users to list personalized chatbots, or GPTs, they’ve built for others to download — and ChatGPT Team, a new option for businesses. ChatGPT Team, the smaller…

Hackers were able to gain access because some customers reused old passwords, biotech company 23andMe said.

Microchip and Nvidia logo displayed on a phone screen are seen in this multiple exposure illustration photo taken in Krakow, Poland on April 10, 2023. Nurphoto | Getty Images U.S. chipmaker Nvidia plans to begin mass production in the second quarter of 2024 of an artificial intelligence (AI) chip it designed for China to comply…